Appointment Policy

Attention: In order to provide quality care in a timely manner we will be updating our appointment policy. Beginning June 25th, 2026 our appointment policy will include the following changes: 

New clients: We are no longer accepting new clients at this time.

Canceled/Missed appointments for existing clients: We require a 24-hour notice for any canceled or rescheduled appointments. If you cancel or reschedule less than 24-hours prior to your appointment, you will be charged a $30 no-show fee. This also applies to missed appointments and this fee must be paid prior to any future appointments. 

If there is a second occurrence, you will be charged a $60 no-show fee and this must be paid prior to any future appointments. 

If there is a third occurrence, you will be charged a $60 no-show fee and ALL future appointments will require a deposit. 

If this continues and the fees are not paid, the client may be dismissed from Fort Myers Veterinary Hospital. 

As a courtesy, if time allows, we will place a reminder phone call to the primary number listed on the account one to three days prior to your scheduled appointment. It is still your responsibility to attend the scheduled appointment. 

Payment Options: We accept many forms of payments. To maintain our quality of care we require payment at the time services are rendered. We accept Cash, Debit, Visa, Mastercard, American Express and Care Credit.